People Smart: Receiving and Giving Feedback

Learnex, English Forever ¡Aprende Inglés para Siempre!

In life as much as in work, it’s important to know how to provide feedback to others, effectively and constructively without causing offence. There are many opportunities in life for providing others with feedback, from commenting on the way that your colleague has carried out a task, to discussing your children’s behavior with them.

Receiving Feedback

It’s also important to think about what skills you need to receive feedback, especially when it is something you don’t want to hear, and not least because not everyone is skilled at giving feedback.

Be Open to The Feedback

In order to hear feedback, you need to listen to it. Don’t think about what you’re going to say in reply, just listen. And notice the non-verbal communication as well, and listen to what your colleague is not saying, as well as what they are.

Always thank the person who has given you the feedback. They have already seen that you have listened and understood, now accept it.

Acceptance in this way does not mean that you need to act on it. However, you do then need to consider the feedback, and decide how, if at all, you wish to act upon it. That is entirely up to you but remember that the person giving the feedback felt strongly enough to bother mentioning it to you.



  • Providing: To give something to someone.
  • Skill: Having the abilities needed to do an activity or job well.
  • Colleague: Someone that you work with.
  • Feedback: Information or opinions about how well you have done.


Ask a friend to give you feedback about your English.


  • How would it be a better version of yourself?

Welcome to this activity created by Learning Advisor Ms. Montserrat Espinosa Mendoza from Polanco Branch. Take note of all the pink words, read the text, watch the video and answer the question in the comment section below.

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